Refund Policy

Máximo Nivel is dedicated to client satisfaction. Whenever possible we want to solve any problem you have with our services and programs. Please contact us at info@maximonivel.net or contact us at the appropriate office.

1. If Máximo Nivel cancels the course for any reason, you are entitled to a full refund.
2. If you pay a deposit for one of our programs, deposits are non-refundable. However, you may change the date of your program for up to 2 years at no charge.
3. If you pay in-full for one of our programs and you receive a discount when doing so, your payment is non-refundable. However, you may change the date of your program for up to 2 years at no charge.
4. If you pay in full for one of our programs and do NOT receive a discount when doing so, Máximo Nivel will issue a full refund for all cancellations made at least 30 days before the program start date. Cancellations made less than 30 days before the program start date will be charged a $300 cancellation fee.
5. If you pay in full for one our programs and do NOT receive a discount when doing so, and you begin the program with us, but then you must return home, Máximo Nivel will issue a refund pro-rated from the last hour you attended the program.